Negotiating in the work place.

Everyone negotiates, when purchasing a car, a home, workplace task, office conditions and salaries.

The following skills are needed for a successful negotiating:

• Effective speaking
• Effective listening
• A sense of humor
• A positive attitude
• Respect
• Self Confidence
• Emotional Intelligence
• Persistence
• Patience
• Creativity

Before you start negotiating you should establish your WATNA and BATNA.

• WATNA- Worse alternative to a negotiated agreement.
• BATNA- Best alternative to a negotiated agreement.

And know your WAP (Walk Away Price), while identifying your ZOPA (Zone of Possibilities agreement) The range in wher the deal can satisfy both parties.

During negotiations always be:

Polite - This never reduces your argument.

Firm- Removes perceptions of weakness.

Calm- Facilitates persuasion and compromise.

Dont ever take things personally.